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Care & Handling
Rio Roses

With their timeless beauty and fragrance, roses are a staple in floral arrangements and gardens worldwide. Proper care and handling of these delicate flowers are crucial for extending their vase life and preserving their appeal. Use this guide to manage your roses from when they arrive to when they reach the customer, ensuring optimal health and longevity.

1. Receiving and Unpacking Roses

Inspection: Upon your roses' arrival, immediately check for signs of disease, pests, and any physical damage that could affect their quality. Specific things to look for:

  • Mechanical damage.
  • Poor or abnormal opening, bent neck, petal wilting, shattering, or discoloration. These indicate damage from ethylene sensitivity. Ensure your grower treats the stems with an ethylene action inhibitor.
  • Brown spots or patches on the outer petals. This can be a sign of a botrytis infection.
  • Excessive wilting symptoms. This may be due to inadequate temperature and humidity management. Shipping and storage temperatures should be 34-38° F with a relative humidity of 75-85%.
  • Red roses can sometimes have black edges on the petals due to the natural elements of the growing process. This is not a disease and does not affect the vase life of the rose.

Hydration: Place roses in water as soon as possible to prevent wilting. Keep the flowers in a cool environment during the unpacking process to reduce the risk of heat stress.

  • If you receive dry-packed roses, condition the stem ends by cutting off approximately 1" and using an instant hydrating treatment.
  • Place roses in a clean, sanitized bucket that is not metal or galvanized. Ensure the bucket contains clean, high-quality water and a flower food-holding solution.
  • Store the roses in a cooler at 34-38° F for at least two hours. Ensure the cooler has good airflow.
  • Rotate roses in and out of the cooler on a first-in/first-out basis.
2. Preparing Roses for Display or Sale

When placing roses in a container or vase for display or sale, do the following:

  • Trim the stems at a 45-degree angle to enhance the roses' ability to absorb water and prevent air locks in the stems.
  • Remove leaves that will be below the waterline to prevent the growth of bacteria, which can shorten the roses' lifespan.
  • Ensure the container or vase is clean and filled with fresh water and a floral preservative to keep the roses hydrated and healthy.
  • Moderate, indirect light is preferable, as too much direct sunlight can dehydrate the flowers quickly.
  • You can remove the rose "guard petals" (outer petals that protect the rose) by gently tugging them off one by one. You can also keep the guard petals on the roses for a more natural look.
3. Ongoing Care and Maintenance
  • Regularly change the water in the containers and keep them filled to an appropriate level.
  • Be vigilant for signs of pests and diseases, such as discoloration or spots on the leaves and petals.
  • Regular pruning of wilted petals and leaves improves the roses' appearance and promotes healthy growth.
4. Packaging and Transportation

Proper packaging is essential for protecting roses during delivery or when customers take them home.

  • Use materials that support the stems and prevent damage to the petals.
  • When transporting roses, keep them in a cool, humid environment to minimize stress and dehydration.
5. Customer Care Tips

Educating your customers on rose care is a part of providing excellent service.

  • Provide clear, straightforward care instructions with every purchase.
  • Include tips for troubleshooting common issues, such as what to do if the roses wilt prematurely.
  • Encourage customers to keep the roses in a cool location, change the water regularly, and use floral preservatives to extend their life.

The care and handling of roses require attention to detail and a commitment to providing the best possible environment for these exquisite flowers.

Following these guidelines ensures your roses remain vibrant and beautiful from your store to the customer's home or event.

Rio Garden Roses

Garden roses have become more popular in recent years, particularly for weddings and other events. These stunning blooms are often fragrant and offer a romantic, old-world charm. As they have a shorter shelf life than a standard rose, proper care and handling are paramount. Use this guide to ensure optimal health and longevity of your garden roses.

1. Receiving and Unpacking Garden Roses

Inspection: Upon the arrival of your garden roses, immediately check for signs of disease, pests, and any physical damage that could affect their quality. Specific things to look for:

  • Mechanical damage.
  • Foliage Health: The leaves should be pest and disease-free with no signs of yellowing, spots, or damage.
  • Fragrance: Garden roses are prized for their strong scent. Do a smell test — the fragrance should be potent.
  • Stem Quality: The stems should be sturdy, upright, and a nice green color. Avoid stems that are flimsy, discolored, or crushed.
  • Poor or abnormal opening, bent neck, petal wilting, shattering, or discoloration. These indicate damage from ethylene sensitivity. Ensure your grower treats the stems with an ethylene action inhibitor.
  • Brown spots or patches on the outer petals. This can be a sign of a botrytis infection.
  • Excessive wilting symptoms. This may be due to inadequate temperature and humidity management. Shipping and storage temperatures should be 34-38° F with a relative humidity of 75-85%.

Hydration: Place garden roses in water as soon as possible to prevent wilting. Keep the flowers in a cool environment during the unpacking process to reduce the risk of heat stress.

  • If you receive dry-packed garden roses, leave the protective packaging on until they are hydrated. Condition the stem ends by cutting off approximately 1" and using an instant hydrating treatment.
  • Place garden roses in a clean, sanitized bucket that is not metal or galvanized. Ensure the bucket contains clean, high-quality water and a flower food-holding solution.
  • Store the garden roses in a cooler at 34-38° F for at least two hours, ensuring good airflow.
  • Avoid getting water on blooms as over-saturation can lead to botrytis.
  • Rotate garden roses in and out of the cooler on a first-in/first-out basis.
2. Preparing Garden Roses for Display or Sale

When placing garden roses in a container or vase for display or sale, do the following:

  • Trim the stems at a 45-degree angle to enhance the bloom’s ability to absorb water and prevent air locks in the stems.
  • Remove leaves that will be below the waterline to prevent the growth of bacteria, which can shorten the garden roses’ lifespan.
  • Ensure the container or vase is clean and filled with fresh water and a floral preservative to keep the roses hydrated and healthy.
  • Moderate, indirect light is preferable, as too much direct sunlight can dehydrate the flowers quickly.
  • You can remove the rose "guard petals" (outer petals that protect the rose) by gently tugging them off one by one. You can also keep the guard petals on the roses for a more natural look.
3. Ongoing Care and Maintenance

As garden roses have a shorter shelf-life than standard roses, it’s vital to watch them carefully.

  • Regularly change the water in the containers and keep them filled to an appropriate level.
  • Be vigilant for signs of pests and diseases, such as discoloration or spots on the leaves and petals.
  • Regular pruning of wilted petals and leaves improves the roses' appearance and promotes healthy growth.
4. Packaging and Transportation

Proper packaging is essential for protecting garden roses during delivery or when customers take them home.

  • Use materials that support the stems and prevent damage to the petals.
  • When transporting garden roses, keep them in a cool, humid environment to minimize stress and dehydration.
5. Customer Care Tips

Educating your customers on garden rose care is a part of providing excellent service.

  • Provide clear, straightforward care instructions with every purchase.
  • Include tips for troubleshooting common issues, such as what to do if the roses wilt prematurely.
  • Encourage customers to keep the roses in a cool location, change the water regularly, and use floral preservatives to extend their life.

Garden rose care requires attention to detail and a commitment to providing the best possible environment for these beautiful, delicate blooms. By following these care and handling tips, you can ensure your garden roses remain vibrant from your store to your customer's home or event.